Complaint information
  • Author: Laura
  • Date: 03.6.2013
  • 0
 (Votes #: 0)

AJ Richies

Ordered a Panasonic Lumix TS4 online for a birthday gift on Feb. 18. I received an email confirmation immediately. Didn't hear anything so I called on Feb. 26 to find out the status and was told they were waiting for it to arrive (not in stock). I called again on Mar. 1 and was told it should ship on Monday. Called again on Mar. 6 and was put on hold for almost 15 minutes. A different guy came on and said they did not have it in stock so I cancelled and asked for a cancellation number. He said they would send an email and it would be the order number. I received the cancellation email but the number was different so I sent a reply saying they needed to check their records as the numbers did not match. I got a reply "they are one and the same." The customer service operators are rude. The website is a giant lie as they say the items ship within 1-2 days and their business hours do not match the posted times on the website. When I called on March 1, the guy tried to sell me an extra battery and card.

Thank You for reading of this Complaint / Review.
Complaint author: Laura

Country: USA
State: New York
City: New York
Address: 244 5th Avenue , Suite J-231
ZIP code: 10001
Phone: 7186799937, 8888711256

Category: Miscellaneous

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.