Complaint information
  • Author: Helen
  • Date: 02.27.2013
  • 0
 (Votes #: 0)

Lace Wigs Buy

I don't know where to begin with this company. I ordered from them over a year ago through pay pal and my order was suddenly cancelled. Then I ordered again about 6 month later and there were a few minor issues but I did get my order ok, though it was inferior quality.

I just tried to order again from them last night, thinking that maybe they have upped their act as prior they were a new company so figured, they may have improved.

I put my card through for the order, received a confirmation for it, no indication that anything was wrong. Then at 1130pm I received a phone call from them saying the card didn't go through, and I had to give them another card number or call the CC do confirm the order. I was asked to call back afterwards.

I've probably attempted to call about 10 times or more, last night and today (27th feb 2013) from their customer service number and the phone is ringing off the hook. No one there. I've sent emails with questions prior to ordering and never had a response, and am not getting any confirmation on this order.

(I just learned that our CC company declined the order even after we called to confirm due to suspicious activity)

I believe I had been missing money out of my bank account over a year ago and am now wondering if it was this company.

Thank You for reading of this Complaint / Review.
Complaint author: Helen

Country: USA
State: AB
City: Edmonton
Address: 5208 149A ST NW
ZIP code: T6H 4W3
Phone: 8886694439

Category: Miscellaneous

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