Complaint information
  • Author: Laura
  • Date: 02.25.2013
  • 0
 (Votes #: 0)

Pura Cleanse

I ordered a 'free trial' of Pura Cleanse and Mizulean on-line, agreeing to pay the shipping charges only. On Feb 5, 2013 there were 2 charges of $5.06 on my VISA, which I did authorize. On Feb. 20th there appeared two charges of $94.14 for the next 'installment of the product.' I did not receive the products until Feb.21 and I have not even had a chance to begin trying the products to see if they work or I am satisfied. There was no mention of further payments or shipments when I agreed to pay the shipping price only of the 'free trial products.'. They now have my VISA # and seemingly will continue to charge me for products I have not ordered and have not authorized payments for.
I have been in touch with my bank with whom I will be filing a dispute, but I am leaving the country tomorrow and can't go without using my VISA, so it's cancellation must wait until I return at the end of March. My bank has told me to return the products and get a tracking number and that I have 90 days to complete the dispute complaint. Unfortunately for me, the timing really sucks.

Thank You for reading of this Complaint / Review.
Complaint author: Laura

Country: USA
State: California
City: Brea
Address: 2500 E. Imperial Hwy , Suite 201-274
ZIP code: 92821
Phone: 8002186210, 8885551212

Category: Miscellaneous

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