Complaint information
  • Author: chacha62
  • Date: 02.18.2013
  • 0
 (Votes #: 0)

I ordered a box set for Christmas and still have not received it. After contacting the company this is the response I received: I just spoke with our customs broker. They have cleared your package and it is now with your local carrier. It should arrive within 3-5 working days. It will arrive with the postal system (Canadapost).

We were billed nearly $18 for taxes & duties and therefore you will not be charged anything when it is delivered.

We apologize for the delay and thank you for your patience.

Very disappointed

Thank You for reading of this Complaint / Review.
Complaint author: chacha62

Country: USA
State: All USA

Category: Miscellaneous

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