Complaint information
  • Author: Anonymous
  • Date: 01.18.2013
  • 0
 (Votes #: 0)

Equinox Face Serum / Sheridan Labs in Nevada

I ordered a trial package of Equinox face serum for $4.95 and was charged $99.00 on my credit card for this. There was nothing in the initial ad that stated that I would be charged this amount after 14 days if I didn't contact them. Then I received another package for $105.00 which I did not request. I was told that they would refund $78.00 but would charge me $20.00 for restocking and $6.00 for shipping.
I want the whole amount of $204.00 refunded because I sent the product back.
Be careful with this company. They charged my credit card for the first amount on 12/13/12 and the second package on 12/29/12. I ordered the first one on 11/30/12 and received it on 12/8/12. I didn't order the second one.

Thank You for reading of this Complaint / Review.
Complaint author: Anonymous

Country: USA
State: Utah
City: Bluffdale
Address: 14953 Heritagecrest Way, Ste. C
ZIP code: 84065
Phone: 8773161904, 8778629839, 18778629835, 18775240272, 18775992652, 8773161904

Category: Miscellaneous

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