Complaint information
  • Author: mike_d
  • Date: 01.17.2013
  • 0
 (Votes #: 0)
01.17.2013

MyTechHelp.com

My Tech Help posed as Dell Support and stated my warranty expired and needed to get a new warranty contract to have my laptop serviced. When I asked if they were Genuine Dell they said yes. I gave them my credit card information. After they processed the payment the instructions to get service did not follow with my past experience with Dell. I spoke with their billing department and they hung up with me when I said I do not want this charge on my card. I called the Tech Support number and when I asked again if they were Dell, they hung up on me. I have phone records of 2 calls close to 90 minutes with this company. Prior to hanging up, they said they removed the charges. I checked with my financial institution and this charge is on my card and it does not match any of the quotes for maintenance nor is it anything I wanted to purchase from them. I do not know where this charge came from and I will never do business with this company. If there is any legal process to file against MYTech, I want to be involved. They are truly a Scam company and they need to have criminal charges filed against them.


Thank You for reading of this Complaint / Review.
Complaint author: mike_d

Country: USA
State: Florida
City: Margate
Address: 5259 Coconut Creek Parkway
ZIP code: 33063
Phone: 9546579600, 8776869789, 8777634010, 8776070226
Site: www.mytechhelp.com

Category: Miscellaneous

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