Complaint information
  • Author: consumer89
  • Date: 01.17.2013
  • 0
 (Votes #: 0)

company purposely mislead consumers on 3 issues.
1. advertises buy 1 get 1 free. allows consumers to choose from 3 different types of brushes when ordering. not until after order is placed does consumer finds out that the offer only applies IF you order 2 of the same type of brush.
2. lead consumer through multiple screens during check out to sell additional other products, does NOT disclose total costs (items or shipping) until AFTER you complete transaction. That's when you find out about the buy 1 get 1 scam AND shipping for hair brushes within US is $23.80
3. called customer service to immediately cancel. Rep says order not in system yet, check when order shows up call back to cancel. Called back next day when order shows up, this Rep says that once order is in system, CANNOT cancel. Another SCAM!

Thank You for reading of this Complaint / Review.
Complaint author: consumer89

Country: USA
State: All USA

Category: Miscellaneous

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.