Complaint information
  • Author: Cheryl
  • Date: 11.19.2012
  • 0
 (Votes #: 0)

Total Magazine Subscriptions

In June of 2011, my handicapped brother purchased a two year subscription to TV guide through Total Magazine Subscriptions. He made 2 payments of $69.95. In April of 2012, less than 1 year later, he received a phone call to renew the subscription! The 2 YEAR subscription was less than 1 year old. This time, he subscribed for 4 YEARS!! with 2 payments of $159.90. This was a debit to his account in April and May of 2012. In JUNE 2012, he received ANOTHER call to "renew" at a "better rate," 2 payments of $139.90. When I called to complain, they removed the 2 LOWER charges, but not the two higher ones. When I asked why they made a call to renew in April 2012 for a subscription that was good through JUNE 2013, I was told that they call "a year in advance because it takes 60-90 days to get the new subscription started." When I asked why they called 14 MONTHS prior to the expiration date when they only "needed" 60-90 days, she said, "that's our policy."
Beware, Beware, Beware of this company!! Look closely at the deductions from your accounts or that of your loved ones, particularly the elderly or disabled!

Thank You for reading of this Complaint / Review.
Complaint author: Cheryl

Country: USA
State: Texas
City: Houston
Address: 3700 Buffalo Speedway, Ste 420
ZIP code: 77098
Phone: 8326691084

Category: Miscellaneous

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