Complaint information
  • Author: Anonymous
  • Date: 11.14.2012
  • 0
 (Votes #: 0)
11.14.2012

Ziinga.com

I signed up for my so-called 'free membership', and was informed of my free bids. At no point did I see that using these bids would automatically upgrade my account to a premium account and cost me £60 per month for the 3 month minimum membership period. I used a free bid for a supermarket gift card and when I checked my bank balance this morning, I discovered they had taken £179 from me! I called them to complain and was initially told there was no cancellation option. It was only after going into the T&C's that I discovered the fact I could cancel, subject to a £35 fee. I was told they would cancel the order for the gift card too as I wasn't able to have that and cancel the account. Thinking that I would at least get the £178 minus the cancellation fee, I was initially relieved, only to then be advised I would have to pay the first month as I had used the account...! I am appalled at the customer service as I kept being spoken over, put on hold or just left listening to the background noise from the call centre... They are scammers in every sense of the word and I would strongly recommend that you stay well clear otherwise you'll end up being stung for a lot of money with nothing to show for it. Odds on the company isn't registered in the UK and so my usual rights are irrelevant... Don't make the same mistake I did.


Thank You for reading of this Complaint / Review.
Complaint author: Anonymous

Country: USA
State: All USA
Phone: 441138680224
Site: www.ziinga.com/uk

Category: Miscellaneous

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Information
Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.

^