Complaint information
  • Author: Frank
  • Date: 09.13.2012
  • 0
 (Votes #: 0)
09.13.2012

Allu Enterprises

I replied to an advertising for skin care product that redueces wrinkles -- the promise was to revert sin to that 20 years earlier. The cost was shipping charge of $4.95.

I called to cancel after the initial order and was advised to retain the initial product. I still was charged an initial amount of $89.96. I called again on February 8 to demand the cancellation be as of January with the only cost being the $4.95 shipping charge. The Allu representative said that would be implemented.

I continued to receive charges on my credit card of $94.93 for the months of February thru and including June 2012. No product was received except for the initial delivery.

I called on February 13 and March 11 and was assured the charges would be credited.

On July 6 I again called and spoke with Mindy of Customer Service. She told me there was no record of me as a customer.

The charges on my credit card were from Allu Skincare; Allu Therapy; and Try Allu.

My experience with this company leads me to believe that the company is deceptive and does not follow thru on its commitments.

Frank Anthony


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Complaint author: Frank

Country: USA
State: New York
City: New York
Address: 415 Madison Ave, 14/15 floor
ZIP code: 10017
Phone: 8777665110
Site: www.alluskincare.com/

Category: Miscellaneous

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