Complaint information
  • Author: Frank
  • Date: 09.13.2012
  • 0
 (Votes #: 0)

Allu Enterprises

I replied to an advertising for skin care product that redueces wrinkles -- the promise was to revert sin to that 20 years earlier. The cost was shipping charge of $4.95.

I called to cancel after the initial order and was advised to retain the initial product. I still was charged an initial amount of $89.96. I called again on February 8 to demand the cancellation be as of January with the only cost being the $4.95 shipping charge. The Allu representative said that would be implemented.

I continued to receive charges on my credit card of $94.93 for the months of February thru and including June 2012. No product was received except for the initial delivery.

I called on February 13 and March 11 and was assured the charges would be credited.

On July 6 I again called and spoke with Mindy of Customer Service. She told me there was no record of me as a customer.

The charges on my credit card were from Allu Skincare; Allu Therapy; and Try Allu.

My experience with this company leads me to believe that the company is deceptive and does not follow thru on its commitments.

Frank Anthony

Thank You for reading of this Complaint / Review.
Complaint author: Frank

Country: USA
State: New York
City: New York
Address: 415 Madison Ave, 14/15 floor
ZIP code: 10017
Phone: 8777665110

Category: Miscellaneous

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