Complaint information
  • Author: chris
  • Date: 09.12.2012
  • 0
 (Votes #: 0)
09.12.2012

AudioExtasa.de

sent a pioneer ct-9r vintage hi end cassette deck in part exchange for a kenwood kd990 turntable agreed 350 euro payment from me plus pioneer ct -9r in part exchange .
sent pioneer to berlin from wales arrived 22 nd july. mr kruger replied after a week when i asked if all was ok .
yes cassette deck was perfect and to make payment of 350 euro , i gave him my card details and contacted credit card firm to allow transaction.
no payment taken and i was unable to contact him for approx 1 month ?
i have left dozens of voicemail/emails with no reply and finally gave a deadline of last friday to respond as he was in breach of contract and to return my cassette deck to my home address .
no reply after many more emails / voice mails .
i then asked to confirm that i would arrange courier to collect my pioneer with no cost to him .
still no reply , totally frustrated and i have never dealt with any dealer as bad as this in my life , causing considerable stress and cost and time to me .
how can you resolve a problem when the retailer wont reply ?

please help me if possible

regards chris anelay


Thank You for reading of this Complaint / Review.
Complaint author: chris

Country: USA
State: All USA
City: Berlin
Address: Feliks Krüger, Stettinerstr.53
ZIP code: 13357
Phone: 4903050189009
Site: www.audio-extasa.eu

Category: Miscellaneous

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Information
Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.

^