Complaint information
  • Author: Anonymous
  • Date: 09.6.2012
  • 0
 (Votes #: 0)


Every customer experience is different. I experienced a delay in getting my refund for a return I made, but it was soon corrected by Procera directly. .

I did give the company a chance, and contacted Procera's Customer Service Department at 800-213-4101. The representative I spoke with explained the delay, and I received my refund soon after.

Thankfully the company has a 90 day guarantee, can be reached by phone or email, and was willing to work with me. The current rating on the better business bureau website is a B. Give Procera a call – you might be surprised if you give them a chance to help you.

Thank You for reading of this Complaint / Review.
Complaint author: Anonymous

Country: USA
State: WA
City: Spokane
Address: 604 W Raven Ln
ZIP code: 99224
Phone: 8002134101, 8002134101

Category: Miscellaneous

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