Complaint information
  • Author: Lew
  • Date: 08.10.2012
  • 0
 (Votes #: 0)
08.10.2012

AJ Richies

It has now been nearly two months since I purchased a Sony DSC-TX200V digital camera from AJRichies. Some three weeks after placing my order I received the wrong model. I phoned the company and they gave me a return authorization number to return it (at my expense). Weeks have gone by and I still do not have the camera. My experience is similar to others. When I get through to a customer service representative I am put on hold a moment after beginning to speak to him, and he never returns. Often my phone calls go directly to voicemail. I have left messages threatening to file a fraud complaint unless someone returns my call -- to no avail. They do not respond to email messages. I, too, wish I had read some of the complaints on this site before I placed my order.


Thank You for reading of this Complaint / Review.
Complaint author: Lew

Country: USA
State: New York
City: New York
Address: 244 5th Avenue , Suite J-231
ZIP code: 10001
Phone: 7186799937, 8888711256
Site: www.ajrichies.com

Category: Miscellaneous

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