Complaint information
  • Author: Susan
  • Date: 08.8.2012
  • 0
 (Votes #: 0)
08.8.2012

Verizon Fios

I had terminated service with Verizon Fios in June. It is now August and I have received two bills both indicating that I am due a credit of 51.56. I have called and been passed around because the number that they give you to call does not connect you to a person who can resolve the issue. The people that I have talked to have been rude and when I ask to have my call escalated they have not complied with my request. I would also like to report them to the communications regulating body for PA but they say they do not know who that is?????


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Complaint author: Susan

Country: USA
State: Georgia
City: Atlanta
Address: PO Box 105378
ZIP code: 30348
Phone: 8662686107
Site: www22.verizon.com/home/aboutfios/

Category: Miscellaneous

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