Complaint information
  • Author: laura
  • Date: 07.19.2012
  • 0
 (Votes #: 0)
07.19.2012

Guardian Warranty

I bought a sofa and big chair ottoman with the guardian warranty which promises to replace any cushion cover that is damaged or has stain that can not be removed.
Well 6 months ago I filed a report for stain that could not be removed. 2 months later guardian sent me their own stain remover, that did not work. I have been attempting since to have my cushion cover replaced and still nothing. Also, this companies customer service is so bad. they verbally abuse their customers, all in an attempt not to cover their end of the bargin. If you ever are offered this service, walk away, do not sign up, you will never get the replacement they offer. they will give you the run around. You will not get your replacement cover, so don't buy it.


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Complaint author: laura

Country: USA
State: Pennsylvania
City: Wilkes-Barre
Address: 40 Coal Street
ZIP code: 18702
Phone: 8004827357
Site: www.gwcwarranty.com

Category: Miscellaneous

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