Complaint information
  • Author: Kris
  • Date: 07.10.2012
  • 0
 (Votes #: 0)

I ordered a pair of sunglasses from this site that they had in stock and available online. I ordered from here because they are a pair of expensive glasses that are discontinued. When i recieved my item, they sent the wrong pair. ANd when i emailed them, they continue to say they didnt have the ones i wanted in stock and sent these "more expensive" ones to me in return. I go on to say they should have contacted me or told me so but didnt. now they are refusing to refund me when their website says they will. They refuse to send me a different pair that i asked for in exchange, and refuse refund. I even offered to return these out of my pocket. ALl they keep saying is they will give me a discount on next pair. Why would i order again when they wont fix thier mistake.

Thank You for reading of this Complaint / Review.
Complaint author: Kris

Country: USA
State: All USA
City: Paris
Address: 68 rue du faubourg st martin
ZIP code: Paris
Phone: 330660177610

Category: Miscellaneous

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