Complaint information
  • Author: Anonymous
  • Date: 07.1.2012
  • 0
 (Votes #: 0)

I ordered nail tip extensions from this site and when I recieved them the quality is not as described and not the right ones I needed.. When I contacted the company the very next day(the website says returns and exchanges within 48 hours) they continued emailing back stating what I recieved and when I said I needed to return them anyway, they told me they recommend I do not return them:

"Thank you for your mail. we do not suggest you returning them back. We would like to offer you partial refund as it takes high trouble to deliver the item to us .As you know, the delivery company is very busy, there are a large number of orders need to be shipped every day. Many parcels need to be checked in the custom, so many parcels are stuck there for days, some even missing. It happens every year at this busy time. Please consider our suggestion and keep the item.

Have a nice day"

I doubt I will ever hear back from them and I wished I would have looked at these sites before purchasing trough them!

Thank You for reading of this Complaint / Review.
Complaint author: Anonymous

Country: USA
State: Hong Kong
City: Wanchai
Address: Unit E, 15/F, Cheuk Nang Plaza, 250 Hennessy Road
Phone: 8009869418

Category: Miscellaneous

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