Complaint information
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05.23.2012

Resorts Plus International LLC

Below is a copy of the demand letter sent certified mail. See following the letter to
unite for aclass action.

Re: Legal Demand for $5,000 price match guarantee and return of $3,000 membership fee.


Dear Sirs:

On March 31, 2012, 10:30 AM, I attended a seminar about travel, given at the Court Yard Inn, Clearwater, FL. John, who represented himself as the son of the owner of RPI, was a convincing speaker who explained details of RPI's products.

He stated that on cruises, members not only get the lowest price (backed by a price match guarantee), but also 10% put into a “bank” to be deducted from the bottom line on a future cruise. I was impressed; it sounded too good to be true, so I wanted to check the price myself. I asked John for a quote including all fees and taxes for the 01/05/13 World Cruise on the Amsterdam, Holland America Line (HAL), Category F. John worked on his laptop and finally gave us a quote of $22,000 per person, plus approximately $4,000 for the “bank”. I was sold as I already had the cruise booked at $48,000. The list price is $55,700. Based on John's representations, I had intended to cancel my reservations without penalty and rebook it with you. Furthermore, this discount seemed so significant and something I could use because I intend to take a world cruise every year.

Later when I received the quote from Reservations Specialists Int (RSI) , I was shocked and dismayed! Their price was $53,000. Scott has a copy of the e-mail from RSI. Ironically, I sent him my booking for $48,000 before I got the figure from RSI. That figure does not offer any savings and is of no use to me, or any others for that matter, and nothing was to be placed into the “bank”, since according to RSI, “I was getting my discount up front.”. Under your price match guarantee, you owe me the difference of approximately $5,000. DEMAND IS HEREBY MADE FOR YOU TO HONOR THAT PRICE MATCH GUARANTEE within the next ten business days.

Likewise, I have also asked for a copy of your performance bond with Fidelity that John represented that RPI has for $1.5MM as required by Florida statute.. I NOW DEMAND A COPY since you have ignored my request. If you do not remit the $5K above, I do intend to go against the bond as one of my options. I will also undertake every legal option I have, including filing complaints with every local, state and federal agency, public or private, as well as soliciting the aid of our local TV networks such as Eight On Your Side consumer hotline on Tampa's local NBC affiliate. I am sure that the Orlando area stations have similar programs. I will also use all of the internet blogs I can find to publicize your behavior.

Since I rely on a power wheelchair (200 lbs) to travel, cruising is the only method available to me. To my detriment, I relied solely on John's quote for the world cruise when I made my decision to join. The entire presentation was a fraudulent misrepresentation designed to induce all attendees into joining a travel program that was illusory. Giving me a specific quote which turned out to be $13,000 lower than the best quote I could get in writing from RSI certainly demonstrated BLATENT FRAUD which VOIDS OUR CONTRACT. $13,000 is a significant misrepresentation of the most material fact and fits the definition of fraud to the letter. Therefore, I am demanding an immediate credit to my MasterCard for the $3,000 paid to you. In any event, I am disputing the charge with CitiBank as well as with MasterCard.

Immediately, terminate my membership with RSI. Neither RPI nor RSI are authorized to charge my card for any reason, including your proposed “annual renewal fee”.

Therefore, demand is hereby made upon you to promptly return my $3000 within the next 10 business days. Unless you act diligently and fairly, my legal representative will intervene on my behalf and take the appropriate legal action against you, which will certainly include a cause of action for punitive damages. As you are aware, punitive damages may be awarded in contract disputes where outright fraud and misrepresentation can be shown, as is obviously the case here. While I believe that .......

File a complaint with the Florida Attorney General at myfloridalegal.com and with the FL Dept of Agriculture (they issue the license) at 800helpfla.com.

Please contact me at [email protected] Their attorney has sent me a letter stating that I will be sued for libel and slander if I post this. But truth is the absolute defense so I need your help to fight these people and to get the charge reversed by my credit card. Tell me your story.


Thank You for reading of this Complaint / Review.
Complaint author: Matthew

Country: USA
State: Florida
City: Orlando
Address: 8815 Conroy Windermere Rd Ste 109
ZIP code: 32835-3129
Phone: 4073630771, 8882648770
Site: www.resortsplusint.com

Category: Miscellaneous

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