Complaint information
  • 0
 (Votes #: 0)
05.12.2012

MetroPCS

MetroPCS sucks terrible, horrible customer service.

For over a week I argued, begged & pleaded at every level, 6 store reps, 6 online reps. In my opinion all of them incompetent and many rude. Autopay account deleted and recreate at least 4 times. Everyone keeps saying the same thing just go in and update to account info. The account was even verified by a Corporate Center supervisor. Phone service has been shut off twice. Even after the store manager at the corporate Center assured me that it ad been restored.

Then I found the emails for coroprate HQ. Two emails to three execs and the problem was fixed in two hours. You do the math. Corporate email, fax number, phone number and my complaint letter is at http://SwensonStudio.com/MetroPCS.htm

Pass the link along


Thank You for reading of this Complaint / Review.
Complaint author: mrmaserati

Country: USA
State: Texas
City: Richardson
Address: 2250 Lakeside Blvd.
ZIP code: 75082
Phone: 8888638768
Site: www.metropcs.com

Category: Miscellaneous

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