Complaint information
  • Author: Joyce
  • Date: 01.3.2012
  • 0
 (Votes #: 0)
01.3.2012

BidRack

I tried to use bid rack a few times and didn't have a problem Then they were not having much product and when i questioned them they said they were reststocking The next thing i knew they did not exist anymore. i have contacted them 3 times and they said the were trying to work out refunds. haven't seen it.
Joyce Morency

the only things i can find on file are;

10/27/11
Reply ?
Joyce Morency
To [email protected]
I am very disappointed and feel mislead. To find out now that the site does not exist makes me furious. I want a full refund back immediately.
Joyce Morency
(Personal Info Removed)

I will expect it within a few days.

2-I am still awaiting a resolution, I would like the fund returned to me immediately. This site has been filled with nothing but disappointment.

Date: Fri, 28 Oct 2011 22:39:23 0200
Subject: Re: disappoinment and refund
From: [email protected]
To: (Personal Info Removed)

Hi Valued Customer

We apologize for the inconvenience, we will go ahead and look into this matter for you. Please do give us some time to look into the concern for you, rest assured we are working round the clock to get this issue resolved right away.

Thank you for taking the time to write to us and know that we appreciate your feedback.

We are really sorry for the hassle. Thank you for your patience.

Customer Care Team.

3-

11/04/11
Reply ?
bidrack reachus
Add to contacts
To Joyce Morency

Hi Valued Customer

We really are sorry about this but we have yet to get an update regarding your issue.

We will definitely let you know as soon as an update comes.

Thanks for your time and patience.

Customer Care Team.


Thank You for reading of this Complaint / Review.
Complaint author: Joyce

Country: USA
State: Delaware
City: Wilmington
Address: 2711 Centerville Road, Suite 400
ZIP code: 19808
Phone: 8002386195
Site: www.bidrack.com

Category: Miscellaneous

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