Complaint information
  • Author: armadillo17
  • Date: 11.18.2011
  • 0
 (Votes #: 0)

Direct Funding Service

I noticed a strange set of transactions on my account the week of 11-14-11. There were three deposits for .01 apiece, followed by three withdrawals of the same amount the next day. I got suspicious. Seemedt that these were some kind of "test" withdrawals by a company that wanted to see if the account was active. I had my guard up and e-mailed them immediately after locating their web site. I received no reply, but the next day, sure enough, they had debited my account for $30.00. I went ballistic. I called thier 888 number and was on hold for nearly an hour. Finally a woman who barely spoke English got on the phone and kept saying she couldn't find my information. I gave her my name, address, phone number, bank and finally SSN. She finally found the account under my former work#. She tried arguing with me for 15 minutes and when she saw I was not giving up she put me on hold another 15 min and brought on a "supervisor." This jerk kept insisting I had applied for their "Service" and would get my money back "after you get your first loan." I said I Do NOT want to do business with you or ANY of your affiliates. I want my money back NOW. I NEVER authorized your receiving my information and you hijacked it from another web page (this is what they do, you know.) Finally he relented and said he would "cancel my account" and I would get my money back "in 15 days." We'll see. Meanwhile I have filed a complaint online with the AG of the State of Florida. You should ALL do this as well.

Thank You for reading of this Complaint / Review.
Complaint author: armadillo17

Country: USA
State: Florida
City: Clearwater
Address: 1426 Gulf to Bay Blvd, Suite A
ZIP code: 33755
Phone: 8884195381, 8881234567

Category: Miscellaneous

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