Complaint information
  • Author: kf27
  • Date: 11.18.2011
  • 0
 (Votes #: 0)
11.18.2011

JustFab.com

like others i was charged a monthly fee without authorizing a "membership". But when i made my order i had paid for express shipping and received my shoes two weeks later than the estement. when i opened the shoes they were cheaply made and worn! They had scuff marks and dirty toe marks in the shoe and the heal looked like it was glued on! I called and wanted my money back and i was told they could only credit my account, even if returned the shoes! So i sucked it up and was out the 39.95. then last month i was charged the hidden "membership fee" after i had cancelled my account. I called my bank and we couldn't dispute it because even though i cqancelled my account online a "representative" didn't authorize my cancellation. I'm sorry yelling at a disrespectful represenative once about worn shoes wasn't enough i guess.


Thank You for reading of this Complaint / Review.
Complaint author: kf27

Country: USA
State: California
City: El Segundo
Address: 2301 Rosecrans Ave
ZIP code: 90245
Phone: 3106830940
Site: www.JustFab.com

Category: Miscellaneous

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