Complaint information
  • Author: Oldschool
  • Date: 11.17.2011
  • 0
 (Votes #: 0)
11.17.2011

Rockabilia

I ordered 225.00 dollars in shirts for a birthday gift on 11/02/11. As of 11/17/11 only two were sent. I contacted them and they said the rest were on back order and would take 2-8 weeks before they received them BEFORE they even shipped the. When I ordered, they all said IN STOCK or I would not have ordered. They are now telling me I am welcome to pick out something else.
I want my credit card credited the remaining (approximately) 175.00 and no more items shipped and they will not do it. It states no where on their website that they will not give a refund on orders that are not shipped or not in stock. No when I try to log on to my account, it states my email address is not in there records so I cannot even log in.
MY ORDER # IS: Order #694147. It was for 9 T-Shirts from 23.95 to 29.95. I have received 2 after 2 weeks.
This is ridiculous. Why do I have to have them dictate that I need to wait for them to get stock and ship or keep changing items and then what happens if they are out of stock too?Wait another 2-8 weeks for that? This were birthday gifts and now the remaining 7 will not be on time and may not even be here for Christmas!
I cannot log onto their site because they removed my email address from it. YOu will see on the attachment that it states I am "A registered user." Why did they remove me? To keep my remaining
$ 175?
Please help!


Thank You for reading of this Complaint / Review.
Complaint author: Oldschool

Country: USA
State: Minnesota
City: Chanhassen
Address: PO Box 39
ZIP code: 55317
Phone: 952556112
Site: rockabilia.com

Category: Miscellaneous

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