Complaint information
  • Author: Malcolm
  • Date: 11.16.2011
  • 0
 (Votes #: 0)
11.16.2011

Cyber Astro Ltd Gurgaon

Received a call said to be from Microsoft reporting that there was virus problems with my computer which needed sorting out. I was asked to open a file that showed large number of 'warnings' and 'errors' which could be sorted if I agreed to pay for extended 'warranty'. Stupidly I did, they then proceeded to load a program - AVG 2012 - after which they started going through my whole system, as far as I could see, and I was connected to Mac Tyler who tried to fix my problem but no luck.
My computer works OK, but it is not faster,sometimes it's even slower. I have blocked the creditcard I used for payment, and asked the card owner to chase the amount. Have changed pin and password on card used. This comment was largely copied almost verbatim from another customer who had same problem. also had a paypal amount taken out ($300)but we do not have a paypal account!!


Thank You for reading of this Complaint / Review.
Complaint author: Malcolm

Country: USA
State: All USA

Category: Miscellaneous

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Information
Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.

^