Complaint information
  • Author: Iampissed
  • Date: 11.15.2011
  • 0
 (Votes #: 0)

Ultimate Executive Travel, Philadelphia, PA

April 3,2011 I Went to a presentation for a Carnival complimentary 8 Day/7-Night Cruise for 2, leaving from any major port in the U.S., including Los Angeles, CA. endured the presentation and signed for the $8,000.00 Worldwide Travel Services. After receiving the "complimentary" certificate found out I had to send an additional $99 per person within 30 days to Ultimate Executive Travel, Philadelphia, Pa. to register my complimentary certificate. No acknowledgement of receiving it, reply, I called they forgot to include the Last page that confirmed my reservation. After that I was put on a waiting list to receive my reservations but received a letter of Terms and Conditions that in #2 "Receipients are required to pay applicable port charges, taxes and service fees(approzimately $399 per person, based upon double occupancy) Prices can vary depending on the cruise itinerary. Surcharges apply for all sailings. A reservation processing fee of $49.00 per person is also required with your confirmed booking. This offer is for promotional use only and is non-transferable, cannot be sold to th end user and cannot be redeemed for cash. ! had to book it 90 day before the cruise. I called often to try and get the cruises that left before summer ended. No luck. I am still waiting for information on the departures and destinations. The total for this "complimentary" cruise is about $1200. I finally talked to someone that told me they would look into my certificate and to this date I have called and got no answer or return call after leaving a message to contact me. Tomorrow I am going to Worldwide Travel in Valencia to find out what is happening with this SCAM!!!!! Can anyone tell me how Carnival Cruise Line is involved in this scam. I have received 4 more postcards with the "Fun Ship" logo with the same offer. It is less expensive just to book directly on Carnival and skip the Travel agency SCAMS

Thank You for reading of this Complaint / Review.
Complaint author: Iampissed

Country: USA
State: Pennsylvania
City: Philadelphia
Address: 6703 Kindred St.
ZIP code: 19149
Phone: 2673433716

Category: Miscellaneous

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