Complaint information
  • Author: Anonymous
  • Date: 11.15.2011
  • 0
 (Votes #: 0)
11.15.2011

EZSmoke

Ordered on phone EZSMOKER Kit on 9-1-11. Received kit on 9-13-11, charged $87.85 on Debit Card. On 10-1-11 charged $69.96 for filters......On 10-6-11 charged another $69.95 for another kit. Received ONE kit but had already cancelled my account and returned the original kit. Returned the filter kit. Called, E-mailed, mailed letters to ask for a refund. Only received a $69.95 refund after many calls. They tell you they "CARE" and to e-mail their support group......the support group says call the service desk.....they say will call in 24 hours. Have called four (4) times and never received a call back.


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Complaint author: Anonymous

Country: USA
State: Florida
City: Hallandale
Address: 3101 W Hallandale Blvd. , Suite 100
ZIP code: 33009
Phone: 8009838136
Site: www.ezsmoker.com

Category: Miscellaneous

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