Complaint information
  • Author: Mrbk
  • Date: 11.15.2011
  • 0
 (Votes #: 0)

Premier Membership Clubs

I am not sure how this happened but i lost 99.89 to a company named premier memberships club. I never autherized this amount to be taken out. I found the number from the bank and i called and the operator that answered said that everyone was busy and couldnt take my call at the time. I asked to speak to a manager and the manager was even too busy to take my call due to him/her helping a customer on the phone (if there even was a manager). I finally got extremely aggressive with the person on the phone and demanded to talk to someone immediately and that i was going to the police. The person told me i could do that but the only thing they could do is forward my call number so that a customer service rep would get it asap. I said fine and hung up. Later that evening i got a call from the customer service rep and said that i authorized 99.89 to be taken out and that this was all done online and said that there was several pages full of information that had the fees on it and at the end i had to have signed the application for it to be authorized. And i also found out this was for COUPONS!! i get coupons in the mail just about everyday for free why the hell would i go sign up for 99.89 to get coupons? This cant be true cause i sure would have remember the 99.89.. that is a good bit of money to just forget about. I then raised an even bigger fit with this woman on the phone which did sound like the operator for some weird reason. She continued to tell me i autherized the payment and that there is no other way they got my information without me giving it to them. I demanded to have my money back and i was told that she would refund it to me and she was canceling my product. I found this all strange because i never recieved any statements in my email for this payment or even a confirmation number for that matter. I never recieved anything in my mailbox from these people either. Here it is 2 weeks later and i have yet to recieve my refund but when i try to call now the phone doesnt even ring it just stays busy. I am afraid this is a lost cause and i will never see this money again. I had no idea so many people have had this problem i just thought i was alone in this.

Thank You for reading of this Complaint / Review.
Complaint author: Mrbk

Country: USA
State: Oregon
City: Portland
Address: P.O. Box 4120
ZIP code: 97208-4120
Phone: 8183805710

Category: Miscellaneous

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