Complaint information
  • Author: Shawn
  • Date: 09.8.2011
  • 0
 (Votes #: 0)
09.8.2011

Panasonic Consumer Electronics Company

I purchased a refurbished digital camera ( model DMC-LZ7 ) that shoots movies with sound and video. They advertised that the product includes a AV cable ( Audio and Video ) that allows the camera to show its movies on a television. They shipped the wrong cable to me ( Video only cable for the DMC-LZ6 camera ). When I called the customer support line I was told that whatever part is on hand at the moment is what ships with the camera and panasonic will not replace it free. However now there are cables available and they will sell me one for $12.00 plus shipping and handling. I was outraged and refused to purchase from them a cable that all of their literature states is included with the camera which has a 90 day USA warranty. I used to love Panasonic obviously my feelings about them are quickly changing.


Thank You for reading of this Complaint / Review.
Complaint author: Shawn

Country: USA
State: New Jersey
City: Secaucus
Address: 1 Panasonic Way, 2F-3
ZIP code: 07094
Phone: 2013926100
Site: www.panasonic.com

Category: Miscellaneous

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Information
Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.

^