Complaint information
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08.26.2011 Software Protector Baku AZUS

I purchased a virus protection plan from McAfee/ Software Protector on my netspend card.
After buying the software plan I assume my computer was safe
Sunday evening my computer was hit with a virus as a result my computer is presently not working.
I contacted McAfee for three days trying to get the problem resolved, they tell me they have no records of me purchasing a service from them
I contacted my credit card company & they have provided me the proof my card was charged the amount included.
On 8/25/2011 I made 10 phone calls between McAfee & my credit card company trying to resolve my problem, but to no avail I'm still out of a computer , a software protection plan & $100.90

Thank You for reading of this Complaint / Review.
Complaint author: Anthony

Country: USA
State: California
City: Santa Clara
Address: 2821 Mission College Blvd.
ZIP code: 95054
Phone: 4089883832, 8888478766, 9729872236, 8773029965

Category: Miscellaneous

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