Complaint information
  • Author: Patti
  • Date: 07.22.2011
  • 0
 (Votes #: 0)
07.22.2011

Ally

returned a leased car in March - car was looked at by the dealership & was in "excellent condition/very clean" - I had paid an extra $20 per month to make sure if the miles were over , or there was minor wear up to $800, I would not be charged at the end of the lease. In April, I was notified by Ally that they had to repaint the car and i was being charged approximately $35o. A year & a half before turning the car in, it had been involved in a minor fender bender. I ntook it to Superior Auto Body in Austintown, OH - a second generation company that has an excellent reputation & has been in business for over 45 years. They repaired the car - you would never have known a repair was made. I think Ally reviewed my insurance record to come up with this bogus claim. And, the extra $20 per month that I paid on the lease should have covered this anyway. I spoke and corresponded in writing with Ally several times. They said they would be satisfied with a lesser amount (around $200). I explained that I am unemployed and have no money to pay for something that I do not owe. They have turned this claim over to a collection agency that has started harassing me with daily phone calls. I have contacted the Ohio Attorney General's Office & am waiting to hear from them.


Thank You for reading of this Complaint / Review.
Complaint author: Patti

Country: USA
State: Michigan
City: Detroit
Address: 200 Renaissance Center , Mail Code: 482-B05-A16
ZIP code: 48265-2000
Phone: 8773517626
Site: www.ally.com/

Category: Miscellaneous

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Information
Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.

^