Complaint information
  • Author: Susan
  • Date: 06.11.2011
  • 0
 (Votes #: 0)
06.11.2011 Sheild Deluxe 2011)

I bought their antivirus software and it has not worked correctly for the 2 months I have had it on my computer. I called Tech support and got someone probably from India. I told him my computer does not recognize this program as antivirus proctection and he told me that I needed a Microsoft technician to review my security on the pc, and they just happened to have one there and it would cost me $209.00 to get the issue fixed. I told him no thanks. I downloaded Norton antivirus and the issue is fixed. I now show I have antivirus protection for my computer.

Thank You for reading of this Complaint / Review.
Complaint author: Susan

Country: USA
State: Florida
City: Boca Raton
Address: 2200 NW Boca Raton Blvd, Suite 210
ZIP code: 33431
Phone: 5618076058

Category: Miscellaneous

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