Complaint information
  • Author: 000008970a
  • Date: 09.6.2012
  • 0
 (Votes #: 0)
09.6.2012

Walgreens - Complaints / Reviews / Scam Reports
Charged twice for same prescription

This is a Complaint / Review about Walgreens.


Picked up a prescription at Walgreen's store #10356 and paid with ck. #9182.
I received a call from The First National Bank of South Miami stating"Walgreen's put charge in twice."

With my approval they returned one of the chaarges. A few days later Walgreen's tried putting check in a second time and was refused. A couple of weeks later I began receiving calls from Trx collections trying to collect a bad check Walgreen's said I had writen #9182.
Realizing, mistakes are sometime made I went to Walgreen's with bank statement
in hand showing the Pharmacy manager that ck# 9182 was paid. He said, "I'll handle it." A week later the calls from the collection continued. I returned to Walgreen's and spoke to the same person who was suppose to handle it. He said,"Corporate has to see where check was decucted twice."
Naturally, I became upset and told him in no uncertain that Corporate was a bunch of idiots. I said, "I wrote one check #9182 and have proof that walgreen"s received payment. He said,"There was nothing he could do."
Later in the month I went shopping at
Publix and they refused my check. It seems I had writen a $50.00 bad check to Walgreen's.

I was embarrassed, humilated and totally stressed out. Because everyone knew who I was. I have written a few articles for the Miami Herald and a couple of books, one of which I was hawking at Publix.
I was told to contact Certegy Check services to straighten this out. Called Certigy and faxed them bank statement that indicated check #9182 was submitted twice. Also sent faxes to Collection agency and Clear Check plus Walgreen's. Called clear ck a few days later and was told my record was clear.
A week later returned to Publix and was refused again. This time it was even more embarrasing because I knew some the the customers that were in line.I have sent a total of 9 faxes to the agencis involved. I was told that if I wanted to clear this up to contact Walgreen's and they have to clean it up. I sent a rtn receit requested to Walgreen's reg. letter advising them that they should clear this up pronto.This whole ordeal started July 15, and here it is September 19 and I still can't get a check cashed. On at least a half dozen occassions I wanted the Mr. of Walgreens to call me. No response as of today. I sent them a fax stating that I am preparin to file suit for $25,000 listing a dozen of reasons. This got their attention for a young women called from Walgreen's wanting to know the Bank and the officer involved.
Talked to her and she said she was denied information from Certigy.

This is becomming a three ring circus.
I informed her that Walgreen's doesn't know the right hand from the left. I said "What do you do when you get a bad check." Go through all the steps because
there is a communication breakdown and II,m the one on the short end of the stick.As of today 9/20/12 I still can't pay for my groceries by check.
I have be totally embarrased, humilated and have suffered mental anguish.
This is a modern day story of David vs
Goliath. The biggest drug firm in the world hasn't the time to deal with the little guy.


Thank You for reading of this Complaint / Review. For viewing of other complaints, reviews or scam reports about Walgreens, press here.
Complaint author: 000008970a

Offender: Walgreens

Country: USA
State: All USA

Category: Miscellaneous

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Information
Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.

^