Complaint information
  • Author: maritza51
  • Date: 07.2.2012
  • 0
 (Votes #: 0)
07.2.2012

Time Warner Cable - Complaints / Reviews / Scam Reports
Customer Service

This is a Complaint / Review about Time Warner Cable.


Re: Time Warner Cable acct# 8260170090123190
From: maritza Add to Contacts

To: "Burkey, Barbara"

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hello Barbara, I appreciate your time in this matter, however, I am very disapointed in it taking what 6 months.... are you kidding me,,, no other rebate offer takes that long,,,no matter what the situation is.... how can this possibly be okay with your company,,, so it won't be mailed for another week and a half.. and then take another week to get here,,, your not serious..? I know this isn't your fault but I am not satisfied. Has this happened to everyone or JUST ME?????? either way I am not happy at all..... someone needs to be held accountable.... 90 days does not equal to 6 months.... and 90 days is not acceptable either... If I didn't want to go thru the trouble right now to switch my service in everyway... I would to anything but Time Warner Cable... In all my experience of Services rendered I have never been treated so badly.

Bubbie's Mita

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From: "Burkey, Barbara"

To: "[email protected]"

Sent: Wed, February 29, 2012 12:17:20 PM
Subject: Time Warner Cable acct# 8260170090123190

Ms. Caminero,

I have been informed by the people at our Gift Card department, that they will be mailing out your $100.00 on 03/09/12. You should be receiving it any time after that. If you have any further questions, please feel free to let me know.

Sincerely,

Barbara Burkey

Executive Customer Relations

Time Warner Cable

North Texas Division

[email protected]

469-464-4878


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Complaint author: maritza51

Offender: Time Warner Cable

Country: USA
State: All USA

Category: Miscellaneous

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