Complaint information
  • Author: TickedOffPgh
  • Date: 07.1.2012
  • 0
 (Votes #: 0)

Sears - Complaints / Reviews / Scam Reports
Horrible-TV pro

This is a Complaint / Review about Sears.

I purchased a flat screen television from sears 3 years ago and took the recommended warranty out on it. Recently the tv will not function due to internal screen cracking. Please note: there is no external damage (not caused by a person)!! I call Sears and wait 10 days until someone can come out and look at it. They tell me, "we cannot help you, it is screen damage, we do not have a screen to replace this, and your warranty does not cover this" Really?!? So what did I pay for? A piece of paper that does nothing but leave me sit with a broken television! I could understand if it was damaged externally (by force or whatnot), but it's not- how can you blame a person for the inside of the screen breaking? I called the complaint line and was told they could give me $9 back prorated on the warranty or extend the warranty. What a crock! I will never buy another appliance from Sears again! And fyi: forget about your over priced sears charge being paid off!

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Complaint author: TickedOffPgh

Offender: Sears

Country: USA
State: All USA

Category: Miscellaneous

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