Complaint information
  • Author: Kate
  • Date: 04.30.2008
  • 0
 (Votes #: 0)
04.30.2008

Infinite Mind
Poor customer service

This is a Complaint / Review about Infinite Mind.


I would like to share my "Success" story with all the wary buyers out there. I ordered the EyeQ Deluxe edition and the Sound Healing CD set from Infinite Mind. The cost: $199.99 for the EyeQ and $99.99 for the Sound Healing CD set. For a total of $314.93 (with shipping and handling).

Let's start with the CD set. I listened to the Productivity CD. (You are only able to listen to one CD for the trial period.) This CD is supposed to activate your mind, elevate your mood, increase your alertness, enhance your performance, and make you more focused. It put me to sleep. (Granted, it may just be me. It did enhance my sleeping performance, though.) The music is your standard Easy Listening Classical. I have many classical music CDs that make me more productive and don’t put me to sleep. (Check out Night on Bald Mountain by Modest Mussorgsky.)

Then, trying the EyeQ was another experience all together. It doesn't deliver all that it says it does. I even had my Vision Therapist friend take a look at it. He says that he wouldn't waste $200 on a product that doesn't work as well as CDs that the professional therapists can get for less that $40. He even had me do a bit of vision therapy. I had better results after one session with him than I had with one week of using this product.

Well, on with my story. I called to return the products. I received my return confirmation number and was told I had to pay for the return shipping, which turns out to be about $30. So I paid a total of $45 for a worthless piece of junk and inadequate customer service to boot.

I'm sure this testimonial will not end up on their web site, so I will be filing it with as many consumer groups as I can find.

Don't be taken in like I was. Beware. Ask your ophthalmologist or whomever you see, if this will work for you. I hope you have better luck with products like this than I had.


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Complaint author: Kate

Offender: Infinite Mind

Country: USA
State: All USA
Site: www.lcmedia.com

Category: Miscellaneous

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