Complaint information
  • Author: KenWil
  • Date: 12.3.2013
  • 0
 (Votes #: 0)

Christian Book Distributors - Complaints / Reviews / Scam Reports
Fail to deliver/provide order after 5/6 months

This is a Complaint / Review about Christian Book Distributors.

I placed an order for -17 bibles with Christian Book Distributors in May/June. It was a nightmare from the beginning. I struggled to get the correct bible information out of them. Due to my lack of confidence in the website I order via there customer service to avoid the wrong bibles because I am accountable to the folk who placed the order. After continual excuses for the delays for which I had to keep asking why because they never gave feedback out of their own, they finally got the order. By now the price had escalated due to the exchange rate. I struggled to get their billing information and when I finally got it I was told they only do wire transfers. This meant that I have to pay bank charges in South Africa and America. This made the order too expensive so I informed them I can't afford the bank charges aswell. Instead of making an effort to service a client they had been stringing along for 6 months they informed me they had deleted the order. They made no effort to capture the order into the system so I could pay via paypal or visa. I am sorry I told people their site had good products at good prices. This bad service will come back to haunt me. Avoid [URL Removed]

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Complaint author: KenWil

Offender: Christian Book Distributors

Country: USA
State: All Country
City: Customer Service

Category: Miscellaneous

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