Complaint information
  • Author: Jjc120642
  • Date: 07.3.2012
  • 0
 (Votes #: 0)

Amazon - Complaints / Reviews / Scam Reports
No resolution Department - Impossible to talk to Managment - Very Bad Service

This is a Complaint / Review about Amazon.

There is no way to talk to Managment, employees do what ever they want because there is not way to complain. I have an issue with Amazon for over 4 weeks and I have not been able to resolve it, because they don't care.

YOU CONTINUE PUTING MY ACCOUNT IN HOLD (very unprofessional) I am planning to bring to your Managment this type of actions. I have called several times to your customer service and they promises they will put a note in my account, so they don't put my account in hold again but guys disregard any notes and continue PUTING my account in hold. I am sencirelly believe that the problem in your company is the account specialist department, every time I call they open a request to the account specialist and they claim that he/her will call me within the next 24 hours, it never happen I have never received a call from an account specialist.

I have a log of all the nightmare that I have with you guys, I am planning to send all this proof of very bad service to all the executives including Jeff bezos. I have requested for a supervisor to call me, and never received a call. I AM REQUESTING AGAIN FOR A SUPERVISOR OR A MANAGER TO PLEASE CALL ME MY PHONE NUMBER IS XXX-XXX-XXXX

Every time you put my account on Hold I buy from EBay and other places, so your company looses the business, but I think your company don't care, that is a bad business. Check my account and see the activities I have in the past.

My credit card number was stolen in Amazon, the bank Issued a new credit card, I provided the new credit card number to Amazon for some previous charges, my account was put in hold for weeks now. When I call amazon, they claim i will be call with in 24 hours, I have never received a call from them. I have send several emails, no response. They don't care because there is no way to call a resolution department or complain to Managment.

Notice they have LOCK a way to be able to talk to Managment all the way to the executives, how a company this big is allow to do that.

I hope you are able to get to any manager, I wish you lock

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Complaint author: Jjc120642

Offender: Amazon

Country: USA
State: All USA

Category: Miscellaneous

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