Complaint information
  • Author: DontbuyHighmark
  • Date: 12.13.2013
  • 0
 (Votes #: 0)
12.13.2013

Highmark Blue Cross Blue Shield - Complaints / Reviews / Scam Reports
Unethical Practice

This is a Complaint / Review about Highmark Blue Cross Blue Shield.


I moved to Pennsylvania and had to change my medical insurance provider. I am receive Medicare and was looking to transfer my current Medicare Advantage Plan to one with similar coverage in PA. I spoke with a Highmark health insurance agent, informed her that I receive Medicare Extra Help for premium and prescription coverage. I thought I had been given the important points of the coverage I decided to choose. I was not informed that the coverage would not pay for basic lab/xray cost that are normally covered by Medicare. A few months later, after visiting the doctor and receiving lab work, I received a bill for services rendered. Highmark did not pay for any of the services. I called and spoke to several agents and was misinformed about my options once again. I finally spoke with a resolution agent and was told my coverage did not cover any medical services until a "high" deductible was paid first. The services I received would have been covered by Medicare originally and/or would have been covered by their Value RX plan which Medicare would have covered the premium for. Because I had a Highmark Deductible insurance plan at the time, Medicare could not reimburse me for the services I received. The point of a Medicare Advantage Plan is to receive additional coverage besides Medicare covered service and that is not what I received. Now I have a $350 bill that would have been far less if I had only Medicare Original and had not signed up for a Medicare Advantage Plan with Highmark. Although, I was misinformed on several occasions about several different issues, I was told it was my choice. It is unethical practice to misinform a consumer about services and hold the consumer responsible for the choice he/she made due to this misinformation or withheld information.


Thank You for reading of this Complaint / Review. For viewing of other complaints, reviews or scam reports about Highmark Blue Cross Blue Shield, press here.
Complaint author: DontbuyHighmark

Offender: Highmark Blue Cross Blue Shield

Country: USA
State: All USA
Address: 120 5th Avenue Pittsburgh PA 15222
Phone: 4125447000
Site: www.highmark.com

Category: Miscellaneous

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Information
Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.

^