Complaint information
  • Author: mschape
  • Date: 04.26.2013
  • 0
 (Votes #: 0)
04.26.2013 - Complaints / Reviews / Scam Reports
Unauthorized credit card charge of $60.00

This is a Complaint / Review about

I visited auction website and decided to register in case I wanted to bid on something in the future. I filled out the registration form, including my credit card info that I would be using if I won a bid. Within minutes I received confirmation of my registration. At no time was I informed of nor did I authorize a $60.00 charge to my credit card account for a "Bid Package". My credit union informs me of credit card charges within minutes of the transaction and I immediately filed a request with zbiddy customer service for a refund. I have sent a total of three emails to them with no more than an automated "we'll get back to you" response. I called and spoke with a rep on 4/26/2013 and was told no refunds but I would receive a credit voucher for some free gas. I don't want to jump through a bunch of hoops for gas rebates, I want a refund for the $60.00 charge that I did not authorize. What a scam!

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Complaint author: mschape


Country: USA
State: All USA

Category: Miscellaneous

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