Complaint information
  • Author: monaliza
  • Date: 10.23.2013
  • 0
 (Votes #: 0)

Ashley Frniture - Complaints / Reviews / Scam Reports
want refund on mattress

This is a Complaint / Review about Ashley Frniture.

I purchased a mattress at Ashley Furniture for 1400.00, But, Before buying it, I asked the salesperson if I could return it and she said Yes. After a month, there was a dip in the mattress where I slept. Called Customer Service and told them, she got me in touch with a tech who would come over to measure the dept of the dip. Once he arrived , He informed the dip has to be at least 1- 1 1/2 " before they would take it back or even discuss it. I have called Customer Service several more times at least 2 and the tech has come back, the last time he measured around Sept. the dip measuring 7/8". I am having come by this weekend to see where it is. I have a very bad back and this has caused me many many sleepless night, waking up in pain. I want a refund of the money I have given them. Don't want to do business with them ever again.

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Complaint author: monaliza

Offender: Ashley Frniture

Country: USA
State: All USA
Address: 3350 Airport Rd. Boca Raton 33431
Phone: 9547183344

Category: Miscellaneous

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