Complaint information
  • Author: obaq3
  • Date: 01.17.2014
  • 0
 (Votes #: 0)

SEARS - Complaints / Reviews / Scam Reports
one year warranty not honored after washer not repaired

This is a Complaint / Review about SEARS.

WASHER was under warranty when SEARS TECHS started repair on Dec 02 2013.Four other different times, SEARS TECHS did inhouse visits to repair and install parts ordered to no avail-machine was not repaired.Warranty expired 02Jan 2013 .Previous call to SEARS CUSTOMER RESOLUTIONS at (800)479-6351 on 30Dec2013 to GALE ID #435537 -I was told to call back 02Jan2013 for washer replace if not fixed.On 16Jan2013, I was told I will be given a replacement washer, but later was told SEARS CANNOT replace washer because it was out of warranty.ITS NOT FAIR.

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Complaint author: obaq3

Offender: SEARS

Country: USA
State: All USA
Phone: 18004796351

Category: Miscellaneous

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