Complaint information
  • Author: LocalRes1
  • Date: 01.20.2014
  • 0
 (Votes #: 0)

Shell - Waynesville MO - Complaints / Reviews / Scam Reports
Poor Customer Service - Rude, Immature and Unprofessional!! Shell - Waynesville MO

This is a Complaint / Review about Shell - Waynesville MO.

Poor, Unprofessional Customer Service on the night shift!! These 2 girls working at night are the rudest and the most unprofessional I have ever came across. I have had more bad encounters( at least 4 ) with one girl. She has mocked me and other customers in the store at the same time. So RUDE!! She voices her opinions out loud ( none positive ) when all she should be doing is ringing up prices, be courteous and smiling. I am a director and hire staff as well. From what I've had to deal with with these two on numerous occasions is insulting. I would rather drive 10 extra miles round trip to BP to purchase gas than drive the 1 mile from my home!! Until this problem is addressed by management/ownership these two who run the store at night will continue drive customers away!! I have lived here 30 years and I have never seen anyone so blatantly rude as these ladies. I will be sending this complaint higher up as well.
--- Day shift employees are wonderful!! The way a store should be ran.
--- On a positive note,...the chicken fingers are great!!!

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Complaint author: LocalRes1

Offender: Shell - Waynesville MO

Country: USA
State: All USA
Address: 26075 Hwy. 17 Waynesville MO 65583

Category: Miscellaneous

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