Complaint information
  • Author: jrinmin
  • Date: 12.10.2013
  • 0
 (Votes #: 0)
12.10.2013

Aeropostale Inc. - Complaints / Reviews / Scam Reports
BUYER BEWARE! OVER-CHARGING YOU POST ONLINE ORDER SUBMISSION!!

This is a Complaint / Review about Aeropostale Inc..


I went online to order Christmas gifts. They are currently running a promotion for $25 off of an order of $100 or more. WHAT THEY DON'T TELL YOU is that if an item was listed as IN STOCK, and then you submit the order, an item may be removed for NO LONGER AVAILABLE. If your order was initially over the $100 needed for the discount and free shipping, but an item is removed, they INCREASE your cost to include SHIPPING FEES AND REMOVE THE DISCOUNT.
You are NOT given an option to stop the transaction and are NOT notified about items being removed.
I cancelled the order, and tried it again. SAME THING!
I contacted their live chat. Useless.
BUYERS BEWARE as they are scamming consumers out of $30 plus dollars and tie up your bank account because the cancellation credits take up to a week to be reversed!!!!


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Complaint author: jrinmin

Offender: Aeropostale Inc.

Country: USA
State: All USA
Address: 112 West 34th Street 22nd Floor New York NY 10120
Phone: 6464855410
Site: www.aeropostale.com

Category: Miscellaneous

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