Complaint information
  • Author: saved
  • Date: 12.2.2013
  • 0
 (Votes #: 0)

Xlibris Corporation - Complaints / Reviews / Scam Reports
service not delivered since 2011(Book id 302877) Youth On The Move

This is a Complaint / Review about Xlibris Corporation.

Good afternoon
i don't have the exact date that i signed up with xlibris. i publsihed my book titled youth on the move "the treasure lies in you" since than it has been a horrible experience, i paid all the fees and the book was published with all the errors, when i signed up i was told that the book would be checked and corrected, i waited for months and recieved no response, eventually when i did get a response i was told the lady working on my book had left, without having the decency to inform me. i kept enquiring and kept going back to front from pillar to post, we are now in 2013 going on 2014 and my book is st8ill not complete, i had to get someone else to proof read my book and edit and correct it, create an index , i have to wait few days to weeks to get a response, i have made a numerous amount of money, i didnt ask me book to be published for free, everything that was promised has not been fullfilles. the year is ending and i wanted my book to be ready but it seems as though no one is really interested in assisting, each time i am asked to pay, i have all my slips and i think it is totally unfair to take someone's money and not deliver what was promised, i have also requested a full refund but everyone has seemed to ignore that request, when will my book be finished? does it take three, four years ti complete, my book id number is 302877. i do hope to get positive feedback from this

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Complaint author: saved

Offender: Xlibris Corporation

Country: USA
State: All USA
Address: 1663 Liberty Drive Bloomington IN In 47403
Phone: 18887954274

Category: Miscellaneous

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