Complaint information
  • Author: JDP1988
  • Date: 11.4.2013
  • 0
 (Votes #: 0)

Dish Network - Complaints / Reviews / Scam Reports
Customer Service

This is a Complaint / Review about Dish Network.

After having dish installed after a move in July 2013, I was offered the Americas top 200 & premium Channels for a 3 month special price. In sept. My trial was up. My bill also went up. I called dish to see how I could keep the channels but reduce the price. The customer service rep told me "no problem. Keep the current package & keep paying $84.17 & dish will adjust the bill on their end" I have been paying $84.17 as instructed by the dish rep & today I was disconnected for a remaining balance after paying the $84.17 as instructed by dish rep. I called today after disconnect & talked to 5 different dish reps & it is still not resolved. They each gave me a different answer & amount to pay. The dish reps were rude, un knowledgeable & unhelpful. Sad that I've had dish for 10 years that I've experienced the worst customer service from dish today than I ever have had in the last 10 years of being a dish customer. I Would never recommend dish!!

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Complaint author: JDP1988

Offender: Dish Network

Country: USA
State: All USA
Address: Dept 0063 Palatine IL 60055
Phone: 18003333474

Category: Miscellaneous

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