Complaint information
  • Author: pmt9811
  • Date: 01.20.2014
  • 0
 (Votes #: 0)

Sears - Complaints / Reviews / Scam Reports
Sears Furnace - No Heat - Payne furnace

This is a Complaint / Review about Sears.

I have been transferred from person to person by Sears for two days about my furnace that was installed 9 months ago. I was told I had an appointment scheduled and the technician would be there between 8 am and 8 pm and they even gave me a job number. I called a couple of times in between those hours just to confirm that someone was still coming. I was assured that a technician was still scheduled to come. About 8:30 pm, I called and was told that Sears does not service my in-warranty furnace that was installed by Sears, I would have to call the manufacturer. This was after two days of being transferred from person to person and waiting all day for a technician that they told me would be coming to service my furnace.

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Complaint author: pmt9811

Offender: Sears

Country: USA
State: All USA

Category: Miscellaneous

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