Complaint information
  • Author: stcbrantley
  • Date: 11.28.2013
  • 0
 (Votes #: 0)

PODS - Complaints / Reviews / Scam Reports
PODS - Charged More Than Quoted - PODS Storage

This is a Complaint / Review about PODS.

I have successfully used PODS three times over the last five years. The first time was amazingly successful. The next time was fairly good but the customer service wasn't as great as before. This time they charged MORE than quoted and when I called back to get it corrected the guy was less than helpful. He just stated I was charged the right amount and they would have to set up an inquiry to review the calls. I was told just yesterday it would be about $70 less than what they charged. If he had access to the calls why couldn't he just retrieve the call while I was on the phone and fix it?!? He drug his feet so much that I just hung up. I was getting way to frustrated to stay on the line. If PODS wants to stay in business with all of the other emerging competition they are going to have to go back to the basics of great customer service because this repeat customer will NEVER use PODS again!!!

Thank You for reading of this Complaint / Review. For viewing of other complaints, reviews or scam reports about PODS, press here.
Complaint author: stcbrantley

Offender: PODS

Country: USA
State: All USA

Category: Miscellaneous

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.