Complaint information
  • Author: ksnomoresears
  • Date: 11.28.2013
  • 0
 (Votes #: 0)

sears home services - Complaints / Reviews / Scam Reports
Sears Home Services Freezer Malfunction - Sears Kenmore Freeze

This is a Complaint / Review about sears home services.

After paying $600 to cover my freezer, fridge, and range, Sears won't come out for a week to repair my freezer. The control panel has gone out and they cannot say whether it will continue to keep the food frozen during that time. They will pay for part of the food if it stops working completely but the freezer would be ruined. They refuse to let me speak with a supervisor about possibly coming out at an earlier date. They placed us on hold and then conveniently disconnected us. After reading all the complaints about no-shows for appointments, I am quite concerned by their attitude. Every appliance we own is from Sears because of the warranties. Never again. We will not set foot in their stores again. I just checked and the freezer is running constantly so the thermostat is no longer working. I imagine I will have a huge electric bill next month.

Thank You for reading of this Complaint / Review. For viewing of other complaints, reviews or scam reports about sears home services, press here.
Complaint author: ksnomoresears

Offender: sears home services

Country: USA
State: All USA

Category: Miscellaneous

Dear visitor, you have entered to site as unregistered user.
We recommend you to Register or Login to website under your name.

Members of Guest cannot leave comments.

USACONSUMERCOMPLAINTS.COM - United States Consumer Complaints, Reviews, Reports, Feedbacks and Claims. Board of Shame. Black list.

Every consumer of goods and services can leave on the site USACONSUMERCOMPLAINTS.COM a complaint, review, report, a claim or negative feedback on the person, firm, company, shop, service or web-based project, whose actions left this consumer dissatisfied.