Complaint information
  • Author: sthanson
  • Date: 11.28.2013
  • 0
 (Votes #: 0)

groupon - Complaints / Reviews / Scam Reports
Mythbusters 11/24/13

This is a Complaint / Review about groupon.

I was charged twice for an event. I noticed it on a Saturday and the company was closed. Sent an email but did not get a reply. The event happened 11/24/13 and I advised the arena that there was a mistake and I was only supposed to have 4 tickets. She replied that many people have the same complaint and she will contact them. I called today on 11/25/13 as I did not get a reply back. I was told that they could not refund me and that I should give the tickets away. Really? When I asked to speak to someone else I was hung up on. I called back to find out that they were closed. I am appalled at how they deal with there customers. I am not trying to get a full refund....just on the double charge.

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Complaint author: sthanson

Offender: groupon

Country: USA
State: All USA

Category: Miscellaneous

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