Complaint information
  • Author: Pwinks12452
  • Date: 11.28.2013
  • 0
 (Votes #: 0)
11.28.2013

Straight Forward Moving - Complaints / Reviews / Scam Reports
A bumpy, but honest ride - Ottomans dinged up

This is a Complaint / Review about Straight Forward Moving.


I just received my delivery today on time and pretty much everything was handled well except for my ottomans, which were damaged a bit in the move. There are a couple of dents and dings and scrapes and some torn cushions too. I called the sales office and they directed me to the claims department. The claim was reviewed and they were very apologetic about the damages to my antique furniture. We settled the claim pretty quickly and they sent the claim to the CSI. The movers were upfront about the damages which we really appreciated as well. Besides that, everything was smooth with the move. They were on time, they loaded and unloaded my stuff carefully and they were honest about the damage. Even with the small discrepancy over my ottomans, I would still recommend their affordable and honest service.


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Complaint author: Pwinks12452

Offender: Straight Forward Moving

Country: USA
State: All USA

Category: Miscellaneous

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